2023 Season Survey

First Name

Last Name

Email Address

Which park is your home park? Which park is your home park? Paradise Island in Canton, TX Air Patrol in Greenville, TX Wild West in Hudson Oaks, TX Timber Falls in Nacogdoches, TX Oasis in Shreveport, LA *You can select other parks you visited later. Please use this survey to rate your selected Home Park.

Attractiveness of the Park Attractiveness of the Park 1 2 3 4 5

Friendliness of Staff Friendliness of Staff 1 2 3 4 5

Admission Pricing Admission Pricing 1 2 3 4 5

Food & Drink Quality Food & Drink Quality 1 2 3 4 5

Choice of Music Choice of Music 1 2 3 4 5

Locker Availability Locker Availability 1 2 3 4 5

Cleanliness of Bathrooms Cleanliness of Bathrooms 1 2 3 4 5

Parking Availability Parking Availability 1 2 3 4 5

Seating Availability Seating Availability 1 2 3 4 5

Inflation of Tubes Inflation of Tubes 1 2 3 4 5

Was the website easy to navigate? Was the website easy to navigate? 1 2 3 4 5

Were the Cashless Wristbands helpful? Were the Cashless Wristbands helpful? 1 2 3 4 5

How satisfied were you with customer support? How satisfied were you with customer support? 1 2 3 4 5

On average, how many hours do you spend at the park each time you visit?

How often did you visit the park this season? How often did you visit the park this season?Less than Once a MonthOnce a MonthTwice a MonthOnce a WeekTwice a WeekMore than Twice a Week

When you visit the water park who accompanies you? When you visit the water park who accompanies you?By yourselfWith your partnerWith familyWith friends

How much do you spend on average per visit? How much do you spend on average per visit?Less than $25$25 - $50$50 - $100$100 - 200More than $200

Did you rent a cabana? Did you rent a cabana?YesNo

How satisfied were you with Cabana Service? How satisfied were you with Cabana Service? 1 2 3 4 5

Did you order food online? Did you order food online?YesNoI didn't know you could order food online.

How satisfied were you with ordering online? How satisfied were you with ordering online? 1 2 3 4 5

Did you have a season pass? If so, which one? Did you have a season pass? If so, which one?NoPark-specific Pass (ex. Paradise Island Pass)Blue Season PassSilver Season PassGold Season PassOther

What type of Season Pass did you have?

What is your overall satisfaction with our water park? What is your overall satisfaction with our water park? 1 2 3 4 5

How likely are you to recommend us to a friend? How likely are you to recommend us to a friend? 1 2 3 4 5

In your own words please let us know how we can improve the park for you

In your own words please let us know what you liked about the park.

Did you attend any other parks this season? Did you attend any other parks this season? Paradise Island in Canton, TX Air Patrol in Greenville, TX Wild West in Hudson Oaks, TX Timber Falls in Nacogdoches, TX Oasis in Shreveport, LA